More often than not, success in the personal crowdfunding arena comes from avoiding costly mistakes rather than using some kind of secret outreach technique.
The reason I say that is because many of the mistakes that Im about to mention can turn off donors, stop donors from giving money once theyre on your campaign page, or prevent them from paying attention to you on various social media outlets.
Youre trying to build, what in marketing terms, we call a sales funnel. Lets say that you post this message on Facebook, Please, please, please give me money to help me pay bills __link__.
If 100 people view this update about your crowdfunding campaign on social media, 5 of those 100 check it out, and 1 person gives, you have a conversion problem.
The way you solve this problem is to figure out where in the process your numbers are off. Maybe you try some different messaging like, Im SO thankful for the 25 people who are helping me in this difficult time, especially ___, ___, and ____. Every dollar counts and $25 will get you a free batch of my delicious homemade cookies.
Lets say of those 100 people that view this update, 50 people check it out and 10 contributes to the fundraiser. Youve identified that the initial messaging you sent was coming off as begging or pleading and people didnt like that. Your new messaging worked better!
Obviously, youre not a marketing expert and you dont have the time to keep running tests like this to figure out the best practices for a fundraising campaign. Thats why Ive put together these common outreach mistakes. Avoid them at all costs!
If you go on my blog, CrowdCrux, or my , youll see hundreds, in some cases thousands of people spamming the link to their personal crowdfunding campaign. Here are three examples:
Anything will help ___link____.
Please donate to ____link____.
___link___
Yes, some of these pleads or spammy posts just have the link to the individuals personal crowdfunding campaign. This is not an effective strategy, and youre simply wasting time. Strangers are not very likely to go to your campaign, particularly if youre spamming your link all over the web.
This rule also applies to your own social network. Dont just send update after update or tweet after tweet asking for money, linking to your campaign, and pleading your friends to help (Ill get more into that in the next point). Not only will you come off as desperate, but youll alienate any supporters that you COULD have attracted.
As strict as I am about this rule, I am 100% empathetic. I understand why people do it. Its really because they dont know what else to do, are desperate, and theyre panicking because they havent received any donations. Im not here to criticize your fundraising need. Im here to show the effective way of getting attention and donations for it.
#2: Dont plead, beg, or show desperation
This applies mainly to crowdfunding campaigns related to medical, emergency, or personal expenses. The reason I highlight this mistake is because desperation is the number one turnoff in all areas of life. It will turn people off from wanting to be your friend, date you, or in this case, give money to your fundraising campaign.
The reason that desperation has this effect is because its absolutely clear that youre focused on the transaction. Youre only thinking about what you want. You have no confidence in your own value or self-worth. You come off as having no self-respect. People dont want to be associated with this type of energy or the feelings of guilt and awkwardness that this energy creates.
You also dont have any social proof. By that, I mean that if youre begging, its unlikely that many people have helped you or taken a second to help you. Therefore, anyone who was on the fence about helping you is more likely to scroll past the message in their newsfeed.
If they saw that 10 of your mutual friends had given to your campaign, theyd be more likely to stop and give to your fundraiser, because its the socially acceptable thing to do. Heres social proof explained:
Social proof is a type of conformity. When a person is in a situation where they are unsure of the correct way to behave, they will often look to others for cues concerning the correct behavior.
I know that what I just said in the last two paragraphs sounds harsh. But, its human nature.
#3: Dont just post on Facebook or other channels and ASSUME your messages are seen.
Due to Facebook algorithm changes and the sheer volume of content on social media, its highly unlikely that every one of your friends is going to see your status update or message when you share it. Therefore, direct outreach is crucial for getting donations. You have to be willing to call, text, message, and talk to your family, friends, and local network.
Any time that you are trying to engage in broad messaging or talk to a group, its less likely that youll get donations. Although group messaging does have its place, the most reliable way that youre going to get contributions to your fundraiser is to message each person on an individual basis.
When you take the time to personally message a friend, it makes them feel valued, respected, and special. If youre just posting the message on Facebook, they could scroll past, because they assume that other friends that you have will donate to the campaign.
Direct outreach will also give you the opportunity to handle objections or worries that donors might have about contributing money to your campaign.
I dont even think I need to make this point, but I do get questions about it, so Ill include it. You MUST share your personal crowdfunding campaign with your social network. This is the only way that youre going to get funds.
You have to be willing to talk about your campaign, explain it, and share it with your friends, family, and local community. If youre not willing to do that out of embarrassment or fear of what people will think, you have two options.
First, you could combat these fears, do some internal work, and push through them. Second, you could quite simply not do a personal crowdfunding campaign. There are other options out there to raise funds.
But, there is hope out there for you if you have a very dedicated friend or group of friends that are willing to help you with this campaign. They could put up the personal fundraiser FOR you and raise money on your behalf. This is how many successful fundraisers have started. It adds social proof to the campaign, makes it come off as less self-indulgent, and its more socially acceptable.
#5: Skimping on your campaign page
The last mistake that Ive seen time and time again by individuals trying to raise money with crowdfunding is failing to put themselves in the shoes of those people viewing the campaign.
Just because you know that this need is genuine, that youre a good person, and that youve contributed a lot to your friends and local community doesnt mean that other people will make that connection.
You really have to spell it out for them. You have to tell your story. Youre going to be doing this with your campaign text, images, and video. Dont be afraid to toot your own horn, because no one else is going to!
Id recommend showing your campaign page to one or two of your friends and getting their honest feedback. What parts seem confusing? What questions do they have? How do you come off? I admit, its really hard to get outside of your head and view your fundraising page with a fresh set of eyes. But, its going to pay huge dividends.
These are some of the mistakes that you should avoid when putting together your campaign page. But, the real secret sauce of crowdfunding comes when you have to market your campaign page. Thats what Im going to cover here, along with some specific tactics and techniques that you can use to get more donations.